COMMON INQUIRIES

All orders are typically processed and shipped within 2 business days (excluding weekends and holidays).

Standard Shipping: Estimated delivery time is 7 business days.

Expedited Shipping (if available): Estimated delivery time is 4 business days.

International Shipping (if available): Estimated delivery time is 20 business days, but this time may vary due to customs clearance and logistics issues.

After your order is shipped, you will receive an email with a tracking number, allowing you to check the delivery status at any time.

Yes. You can return your item within 30 days of receipt. The item must be in new condition and in its original packaging. Please refer to our Return Policy for details.

Once we receive and inspect the returned item, we will process the refund within 7 business days. The refund will be credited to the original payment method and will typically be available within 10 business days.

Please contact us by email within 24 hours of receiving the item and provide photos as proof. We will resolve the issue as soon as possible.

Yes. We ship to multiple countries and regions. Shipping costs and delivery times will be displayed at checkout.

You can change or cancel your order before it is processed. Please contact us by email as soon as possible. Once an order has been shipped, it cannot be changed.

You can contact us via the following methods:
📩 Email: cooperation@campglowhub.com